Refund policy
Exchange Policy
We want you to love your Saanjh outfit. If the size does not fit, you can exchange it within 3 days of receiving your order.
- The item must be unused, unwashed and in its original packaging with tags attached.
- Size exchanges are subject to stock availability.
- Delivery charges for size exchanges are paid by the customer.
Refund Policy
If you receive an item with a stitching or quality issue, you are eligible for a refund.
- Contact us within 3 days of receiving your order.
- Share clear photos or an unboxing video of the issue as proof, along with your order number.
- Once we verify the issue, we will arrange the return and process your refund.
Size issues are not eligible for a refund. They are handled through exchange only.
How to request an exchange or refund
WhatsApp us at 0347 7538200 or email saanjhwear.pk@gmail.com with your order number and photos of the item.